Overview of Trustpay
Trustpay is a leading payment solution that has gained significant traction in the iGaming industry. This Slovakia-based company offers a secure and user-friendly way for players to make instant deposits and withdrawals directly from their bank accounts.
| Feature | Description |
|---|---|
| Type | Online Bank Transfer |
| Founded | 2009 |
| Headquarters | Bratislava, Slovakia |
| Available Countries | 16+ European countries |
| Currencies Supported | 170+ |
| Maximum Transaction Amount | Varies by country |
| Fees | Varies (often free for deposits) |
What is Trustpay?
Trustpay is an innovative payment solution that acts as a middleman to facilitate direct bank transfers between players and online casinos. It allows users to make instant deposits and withdrawals without the need for a separate e-wallet or credit card. Trustpay’s technology integrates seamlessly with online banking systems, providing a frictionless payment experience for iGaming enthusiasts.
Trustpay History
Trustpay was founded in 2009 in Bratislava, Slovakia. Over the years, it has expanded its reach to become a significant player in the digital payments landscape, especially in Central and Eastern Europe. The company’s initial goal was to deliver secure payments within the European Economic Area (EEA). Since its establishment, Trustpay has focused on providing innovative payment services for online businesses with cross-border reach.
How to Integrate Trustpay
Integrating Trustpay into your iGaming platform involves several steps:
- Contact Trustpay or a payment solution provider to discuss integration options.
- Complete the necessary compliance and due diligence checks.
- Choose between direct API integration or using a payment gateway that supports Trustpay.
- Implement the technical integration, following Trustpay’s documentation.
- Test the integration thoroughly before going live.
Trustpay offers a simplified boarding process:
- Complete the online boarding form and submit it to Trustpay.
- Trustpay completes KYC (Know Your Customer) procedures.
- Trustpay sets up a new processing account for your business.
- Pre-production and production credentials are configured.
- Run end-to-end testing with support from Trustpay’s implementation team.
- Go live!
Working with a specialized iGaming payment solutions provider can streamline this process and ensure a smooth integration.
How Trustpay Functions as a Casino Payment Solution
Trustpay offers a straightforward and secure method for players to fund their casino accounts and withdraw winnings. Let’s explore how it works for both deposits and withdrawals.
Depositing Funds
- Player selects Trustpay as the payment method at the casino’s cashier.
- They are redirected to the Trustpay Banking website, where they can select their bank.
- The player securely logs in to their online banking using their regular credentials.
- They confirm the payment directly from their online banking interface.
- Funds are instantly transferred to the player’s casino account.
This process is quick and doesn’t require the player to share any personal financial information with the casino.
Withdrawing Funds
- Player requests a withdrawal to their bank account via Trustpay.
- The casino processes the withdrawal request.
- Funds are transferred directly to the player’s bank account.
- Trustpay sends a payout confirmation to the merchant’s system.
Withdrawals with Trustpay are typically faster than traditional bank transfers, often completed within 24 hours.
Pros and Cons of Using Trustpay at Online Casinos
Pros of Trustpay
- Instant Deposits: Funds are available immediately after the transaction is confirmed.
- Enhanced Security: Players don’t need to share bank or credit card details with the casino.
- Wide Acceptance: Trustpay is accepted by numerous online casinos and sportsbooks.
- No Registration Required: Players can use Trustpay without creating a separate account.
- Low Fees: Many casinos offer free deposits and withdrawals via Trustpay.
Cons of Trustpay
- Limited Availability: Trustpay is primarily available in European countries.
- Bank Account Required: Players must have online banking access to use Trustpay.
- Potential Bank Fees: Some banks may charge fees for Trustpay transactions.
- Not Universal: While popular, not all online casinos support Trustpay.
- Currency Conversion: Fees may apply for transactions involving currency conversion.
Safety and Security of Trustpay
Trustpay prioritizes security in online transactions, making it a trusted payment solution for iGaming operators. The company employs several measures to protect users:
- Bank-Level Encryption: All transactions are encrypted using 256-bit SSL technology.
- Two-Factor Authentication: Users can enable 2FA for added account security.
- Regulatory Compliance: Trustpay is a licensed payment institution authorized and supervised by the Slovak Financial Supervisory Authority.
- No Data Storage: Trustpay never stores any information that can be used to access a customer’s bank account.
For casino operators, Trustpay offers a secure payment solution that can help reduce the risk of chargebacks and fraud. The embedded Strong Customer Authentication (SCA) ensures compliance with regulatory requirements while maintaining a smooth user experience.
Available Countries
Trustpay is available in over 16 European countries, including:
- Czech Republic
- Estonia
- Hungary
- Latvia
- Lithuania
- Slovakia
- Slovenia
- Turkey
- Belgium
- Croatia
- Cyprus
- Denmark
- Finland
- Germany
- Ireland
- Netherlands
- Norway
- Portugal
- Spain
- Sweden
- United Kingdom
Trustpay is continuously expanding its reach, with plans to enter new markets. Always check the most up-to-date information when considering integration.
Summary
Trustpay offers a unique and secure payment solution for the iGaming industry. Its online bank transfer technology enables instant deposits and fast withdrawals, providing a seamless experience for players. For casino operators, Trustpay can help attract new customers, reduce fraud risks, and streamline payment processes.
While there are some limitations, such as geographical restrictions, the benefits of enhanced security, instant transactions, and wide acceptance make Trustpay a valuable addition to any online casino’s payment options. As the iGaming industry continues to evolve, Trustpay remains at the forefront of innovative payment solutions.